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Thursday, November 2, 2017

Client Central > Announcements > Important Notification: We are upgrading to a new Livechat system


Important Notification: We are upgrading to a new Livechat system

Dear customers,

As part of our commitment to provide you with better and more efficient 24/7 online support services, we are pleased to inform you that we are upgrading our Livechat system. Our new system will help us to offer more features and functionality in your support experience.

Due to the conversion of our Livechat system, our online chat will be CLOSED on Sunday the 5th November 2017 for all over-the-counter services and operations.

In addition, our Online Service will be SUSPENDED from Sunday the 5th November 2017 at 00:00 till Monday the 6th November 2017 at 10:00, for the purpose of implementing our system upgrade.

We understand you may have questions about our online system upgrade, and we are here to help.

Customer Service Hotline
Our Customer Service Hotline will be available to assist you with your questions: +88(0)1811117455. You are also welcome to visit our office in Dhaka, Bangladesh.

Existing customer’s notification
If you are our existing customer, you will receive an email notification from us that provides you with more details of our system upgrade.
We apologize for any inconvenience that might be caused by our livechat system upgrade and sincerely thank you for your support and understanding which will assist in making our system upgrade process as smooth as possible.

Enclosed please find the detail information.

NOC | CentrioHost LLC.
Nov 2, 2017
Email: support [at] centriohost [dot] com
Facebook: https://facebook.com/centriohost

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